Common purchase queries answered
Orders and Shipping
Since we are a wholesale site it depends on your order quantity and location, within India its usually 7 days however please check with customer care if you need any assistance for delivery.
You can create your user account instantly by clicking on my account and then register
If you have an account with us please update your billing and shipping details after login into your account.
Please click on my account and then click on order tracking
No we don’t keep any card details with us. Check out process is secure and managed by CCavenue secure server
Yes all our prices are inclusive of GST however if you are ordering from outside India you will have to pay your VAT or sales tax in your country.
We ship to many countries if you would like to place bulk orders please send a mail to [email protected] and someone will assist you with prices and shipping methods.
We try to ship everything in one package but sometime its not possible due to the location of warehouse however if you are ordering from Overseas we will be sending everything in one package
If you need to swap an item
Returns and Exchanges
We are a wholesale site and accept 2 days return policy if you have received a wrong order, size or color or if the product Is defected please immediately inform the customer care team or send a mail to [email protected] for assistance.
Please don’t worry if you have received a wrong order it will be replaced free of cost ! please get in touch with customer care team or write to [email protected]
Please don’t worry if you have received a damaged product please shoot a video of the package and mail it to [email protected] we will be happy to replace it free of cost.
If you are placing a large orders and would like to take the goods by Sea or Air please get in touch with customer care team by sending a mail to [email protected]
We accept Debit/Credit card, COD (within India), Paypal, Bank transfer, TT or even LC payment (Above US$5000 orders)
If you have a Business account we also accept payment in our local accounts in USA, UK and Canada
Please inform us by sending a mail to [email protected] as soon as possible.
Yes you can if the order is not already processed please send a mail to customer care and inform about the cancellation